Please read carefully the following Terms of Use.
Entering and browsing the websites of VALSAM PETCARE LTD (hereinafter “Websites”) and using them is considered as unconditional acceptance of these Terms of Use. If you do not agree with the Terms of Use, please do not browse the Sites.

These Terms of Use are subject to modifications, so it is recommended that you are informed about them each time you visit the Sites.

  • CONTENT AND AVAILABILITY OF THE WEBSITES: The Websites contain information about the activity of VALSAM PETCARE LTD, its employees, its commercial partners, its customers and the products it distributes in the Greek market. VALSAM PETCARE LTD is not obliged to maintain the Websites and may discontinue their operation or modify them at any time. Access to the Sites may not always be possible due to their modification or upgrade.
  • SECURITY: Although we constantly carry out checks for the integrity of the Sites, VALSAM PETCARE LTD cannot guarantee that they are free from any kind of digital viruses or other types of files with destructive properties. The user must make the necessary checks and use the required protection systems (such as programs against digital viruses, firewalls, etc.) to ensure that the use and browsing of the Websites will not cause the computer to be infected by similar types of files. VALSAM PETCARE LTD shall not be liable for any damage resulting from access or inability to access the Websites or the information contained therein.
  • NATURE OF INFORMATION: The content of the Sites does not constitute or may be construed as advice, medical or otherwise, even if derived from medical books or journals or similar sources or signed by qualified scientists, nor as a recommendation for the prescription or use of a particular drug or group of drugs.The information contained herein is not intended to substitute the advice of a medical practitioner, nor may it be used for self-treatment or diagnosis of health or fitness problems. Under no circumstances should advice, medical or otherwise, be given on the basis of the contents of the Websites. Any decision relating to health issues should be based solely on the advice of qualified health professionals.
  • ACCURACY OF INFORMATION: VALSAM PETCARE LTD makes every effort to verify the accuracy of the information contained in the Websites. However, due to continuous medical developments, the information contained in the Sites may not always be up to date. VALSAM PETCARE LTD does not provide any guarantee or make any claim in relation to the content of the Sites, such as, but not limited to, that it is up-to-date, accurate, complete or suitable for a specific purpose or that the results obtained from its use will be free of errors. The use of the information contained in the Websites is at the sole risk of the user.
  • REFERENCES TO THIRD-PARTY WEBSITES: The Websites may contain, for the convenience of users, references to third-party websites through hyperlinks.It is also possible that the Websites may be accessed through corresponding links from third-party websites.
    VALSAM PETCARE LTD does not control the websites of third parties, does not provide any assurance for their content nor does it have any responsibility for any damage caused by them or their content. The reference to third party websites does not constitute or can be considered as an approval or acceptance of their content by VALSAM PETCARE LTD
    The use of these websites is at the user’s risk and in accordance with the terms of use.
  • INTELLECTUAL PROPERTY: The intellectual property in the content of the websites, including but not limited to the texts, files, documents, images, graphics and code as well as the general “feel” of the websites, belongs to VALSAM PETCARE LTD or its suppliers. Copying or printing of all or part of the Websites is permitted only for private use and only provided that any indications indicating the existence of intellectual property rights are not altered or deleted. Any other use, reproduction, modification, alteration, modification or distribution, in whole or in part, of the Websites is prohibited without the prior written permission of VALSAM PETCARE LTD
  • INDUSTRIAL PROPERTY: All product names contained in the Websites, the name of VALSAM PETCARE LTD, VALSAM VET and the companies with which it cooperates, the trademarks and photographs of the products and any other element, verbal or visual, that distinguishes products or producers or distributors of products are protected by the applicable provisions on industrial property and their use, imitation or alteration in any way without prior written permission is prohibited.

VALSAM PETCARE LTD does not claim any rights on the trademarks or related rights of third parties contained in the Websites.
These third party trademarks are displayed exclusively to identify the respective products and in no case their use by VALSAM PETCARE LTD is considered as a claim of rights on them or as an association of any kind with the holders of such rights.

  • INFORMATION PROVIDED BY USERS: Any information, other than personal data, provided by users (such as, but not limited to, comments, ideas, questions, data, know-how, etc.) is not considered confidential. VALSAM PETCARE LTD shall be entitled to disclose, reproduce, use and distribute it, in whole or in part, for any purpose whatsoever without restriction. The user who communicates with VALSAM PETCARE LTD through the Websites is responsible for the information contained in such communication. By communicating with VALSAM PETCARE LTD
    the user expressly and irrevocably waives all rights to the information provided by him/her, such as, but not limited to, the right to privacy, intellectual property rights, industrial property rights, etc.
  • HEALTH PROFESSIONALS: In order to access certain functions, Websites and/or parts of the Websites that are exclusively addressed to health professionals (veterinarians, pharmacists, etc.), in order to ensure as far as possible the good, safe and secure use of these, the user’s details are requested for the purpose of assigning a password. The user is responsible for the accuracy of the information provided, which must be true and complete. The provision of inaccurate data will be prosecuted by all legal means. Users with the right to access the above services are fully responsible for the use they make of the password. They are obliged to keep the password secret, to ensure that the access rights cannot be used by unauthorized third parties and to inform VALSAM PETCARE LTD immediately of any unauthorized use or suspected unauthorized use of them.
    VALSAM PETCARE LTD has no liability for any damage due to unauthorized use of the password by unauthorized third parties or by persons who are not health professionals and reserves all its legal rights in case it suffers any damage from such use. It also reserves the right to refuse to issue a password or to terminate the access to an issued password if it detects unauthorised use or use by persons who are not healthcare professionals.
  • PERSONAL DATA: VALSAM PETCARE LTD collects and processes only the personal data of the users of the Websites that are explicitly mentioned below, as well as in the General Privacy and Data Protection Policy, and only in the manner indicated below.
  • VALSAM PETCARE LTD does not disclose to third parties, other than the competent authorities in compliance with its legal and administrative obligations, the personal data of users without their written permission and does not use them for any other purposes than those mentioned above.
  • For statistical and security reasons, the requests for access to the Websites and the number of visitors to each one are recorded, without keeping any data with which visitors can be personalized. Browsing the Websites is considered as the user’s consent to the collection and processing of this data.
  • VALSAM PETCARE LTD takes all necessary measures to protect the users’ data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons.
  • On our websites we use both first-party cookies and third-party cookies.On some websites cookies are used to facilitate access to specific services, for statistical purposes, to improve the effectiveness of the use of the websites and for marketing purposes.Cookies are small text files that are stored on the user’s hard drive, do not take note of any file on the user’s computer, cannot be used individually to reveal the user’s identity and are used solely for the purpose of identifying the user. It is possible to configure the Internet access program (browser) so that either cookies are not received or the user is informed before they are installed. In this case it is possible that the full functionality of the Websites may not be possible.

By selecting each category, you can get information about the type of cookies we use and change the relevant settings.

First-party cookies are cookies used during your visit to the Websites. These include:

(a) Session cookies: temporary cookies that allow you to browse the Sites quickly and easily during your browsing session.

(b) Persistent cookies or ‘tracking cookies’: these go beyond a single session and remain on your browser for a certain period and beyond the login period (unless you delete the cookie).

Third-party cookies are tracking cookies that are not used by the Sites during your visit to them.

The cookies we use do not collect data that reveals your personal identity and therefore do not allow us to identify you. Our Sites may contain links to other websites that do not belong to our Company (third-party content, links and plug-ins). Our Company is not responsible for the privacy practices of these sites.

How to give your consent?

When you visit our Sites for the first time, a cookie banner will appear at the bottom of the page. By closing it or continuing your visit to our Sites, you implicitly consent to the use of cookies as set out in this cookie policy, unless you have adjusted your browser setting to reject cookies or in the event that you click on “Disable all cookies” [or equivalent] in the cookie banner.

How to reject our cookies?

You can review your consent at any time by clicking on the “Disable all cookies” [or equivalent] option in the cookies banner or by deleting cookies in your Internet browser settings.”

  • ADULTS: The Sites are intended for use by adults only. VALSAM PETCARE LTD does not knowingly collect data from users belonging to or concerning minors.
  • UNLAWFUL USE: The use of the Sites for the transmission of defamatory, offensive or threatening material or material that violates the rights of third parties is prohibited, as well as the sending of messages with similar content.Any such use or sending will be prosecuted with all legal means.
  • INDEMNIFICATION: The user accepts that he/she is liable to compensate VALSAM PETCARE LTD, its executives and employees for any damage and expenses resulting from the unauthorized use of the Websites or from the violation of these Terms of Use and that he/she is obliged to provide all necessary assistance to the above persons for the settlement of claims due to these causes.
  • PARTIAL INAPPLICABILITY: If any article of these Terms of Use is found to be inapplicable, in whole or in part, the validity and applicability of the other articles shall not be affected.
  • EXERCISE OF RIGHTS: Any non-exercise of the rights of VALSAM PETCARE LTD under these terms and conditions shall not constitute or be construed as a waiver of such rights. In case of illegal use of the Websites or use contrary to the present terms, VALSAM PETCARE LTD reserves the right to claim compensation for any damage suffered by it.
  • INTERPRETATION: The headings of the articles of these Terms of Use are provided for the convenience of users only and do not in any way affect their interpretation.The interpretation of any term of these Terms of Use is not affected by its position within any article or by the position of that article in relation to the other articles.
  • LOCALITY – APPLICABLE LAW – JURISDICTION: The Websites have been created in accordance with Greek law and are intended for use within the Greek territory only. These Terms of Use and any modification thereof, as well as any dispute arising from them, shall be governed by Greek law. Any dispute arising from the use of the Websites shall be governed by Greek law and the courts of Athens shall have jurisdiction.